Company Direct eCommerce Policy
Blue Lotus Chai Company cares deeply about the quality of our products, customer experience, and food safety. To provide the best experience for our customers, we are committed to making our products available through a variety of eCommerce channels directly (www.bluelotuschai.com, Amazon, Walmart, TikTok Shop, Thrive Market, Good Eggs, and Faire) and do not permit other persons or entities to resell our products on any eCommerce platform.
Blue Lotus Chai™ is a trademarked brand name, and we reserve the right to enforce this policy through legal action.
While not permitted, we frequently find unauthorized resellers posing as grocery stores to purchase our product from grocery distributors, store in uncontrolled environments, and ship without proper packaging to customers. We are working closely with our distributors to prevent these activities, but while we resolve them, we appreciate any tips to help us prevent reseller activity and protect customers.
Unsure if the website you are purchasing from is authorized and want to ensure you receive the best quality products? Feel free to reach out to info@bluelotuschai.com and share the website and seller name to verify. And of course the best place to purchase genuine Blue Lotus Chai™ is always our website, www.bluelotuschai.com.
