Masala Chai is a traditional Indian sweetened milk tea made by blending black tea with spices, sweetener, and hot milk. Our Traditional Masala Chai is made with brewed black tea, dried into a powder, and combined with our signature organic spices. It dissolves easily in hot water, so no steeping or straining is required.

Blue Lotus Chai is calorie-free until milk or sweetener is added. 

Yes, our chai is vegan and gluten-free! Many people use their favorite plant-based milk—almond, soy, rice, coconut, oat, and others—and absolutely love it. For a creamier chai, we recommend using a higher ratio of milk to water, especially with thinner plant-based milks.

Our chai blends have between 17-31 mg of caffeine per quarter teaspoon serving, depending on the variety. That’s about 1/5 to 1/3 the caffeine of an 8 oz cup of coffee. Matcha Masala Chai has the lowest caffeine content, with about 12 mg per serving—less than 1/8 the caffeine of coffee.

Caffeine content may vary slightly due to the natural differences in tea leaves and blending.

Yes! We offer Organic Rooibos Masala Chai, which is caffeine-free and similar in flavor to our Traditional blend, as well as Organic Golden Rooibos Masala Chai, which has turmeric and maca added.

Yes! If you own a retail business, restaurant, or café, and have a tax ID number, you may be eligible to become a wholesale partner. Visit our wholesale request page for more details. 

• Our 2 oz and 3 oz tins are reusable and refillable. 
• Our bamboo measuring spoons are reusable and made from renewable bamboo. 
• Our 1 lb and 5 lb bulk bags are packaged in Omnidegradable© TEKPAK bags.

After a long trip, the bamboo spoon can sometimes settle near the bottom of the tin. Please do a little digging before contacting us for a replacement.

Please contact Amazon customer service directly for assistance with any issues involving orders from our Amazon store. 

No, it’s a chemical-free process using heat and pressure. 

The ginger root in our blend can leave fibers that might resemble hairs, but rest assured, they are harmless plant fibers. 

Our chai is made with certified organic cassia cinnamon.

Our facility and products are free from peanuts, tree nuts, soy, wheat, gluten, fish, seafood, meat, poultry, eggs, and dairy.

Our black tea and certified organic spices are sourced from multiple suppliers and countries. Each batch is tested for various qualities, including lead and other heavy metals, to ensure safety and compliance with permissible consumption limits. It's important to note that elements like lead and mercury are naturally occurring and may be present in trace amounts in agricultural products. 

Our Traditional Masala Chai is the spiciest, while our mint and Mandarin varieties are milder. We encourage you to try them all to find the best fit for you.

To maintain the freshness and flavor of your chai, store it in a tightly sealed container in a cool, dark, and dry place. Avoid refrigeration or freezing to prevent moisture and temperature changes.

Currently, we only ship to the US and Canada, but are working to expand globally.