FAQs

Masala Chai is traditionally a milk tea that is made by blending and brewing spices with a black tea. After the tea is strained, it’s served sweetened and mixed with hot milk. The tradition continues from India and Tibet to many middle eastern countries. Our “Traditional Masala Chai” is a true brewed black tea that has been naturally flash dried to a powder and blended with our six signature organic spices to make a balanced and delicious chai. All of our varieties are masala chai, with different formulations. There is no steeping or straining necessary with our chai as it completely dissolves in hot liquid.

Blue Lotus Chai has zero calories until milk and sweetener are added.

Yes, our chai is vegan and gluten free! It can also be prepared with alternative milks and sweeteners for those who are sensitive to lactose and sugar. Many people use their favorite plant-based milk—almond, soy, rice, coconut, oat, and others—with our hot liquid soluble chai and absolutely love it. When using a thinner milk, we suggest adding a higher ratio of milk to water as this will help maximize the creamy richness of your chai experience.

Yep, we swear it’s true! Add 1⁄4 teaspoon of our chai (keep it simple and use the bamboo measuring spoon included in every tin and pouch) to hot water, stir in your desired milk and sweetener, and enjoy!

Yes. According to the directions for one cup of Blue Lotus Chai, with a quarter teaspoon or so, the caffeine content is 10-15 mgs, which is about 1/7 of the caffeine in an 8 oz. cup of coffee. Blue Lotus Chai actually has less caffeine than black or green leaf tea.

Yes! Since September 2012 we have offered our naturally caffeine free delicious Certified Organic Rooibos Masala Chai.

Yes! If you own a retail business, restaurant, or café—and have a tax ID number and meet our requirements—we will be happy to consider bringing you on as one of our fabulous Blue Lotus Chai wholesale accounts. Head to our wholesale page to learn more.

No. It is illegal to re-label, repackage or rename our products.

Absolutely! Because our chai dissolves completely in hot water it lends itself beautifully to cooking. Lots of Blue Lotus Cha fans send us photos and descriptions of dishes they’ve whipped up using one of our chai varieties. Have a recipe you want to share? Feel free to post your recipes using Blue Lotus Chai on Facebook and Instagram (just tag #BlueLotusChai and #ChaiRecipe).

We have intentionally designed our top-selling 2 oz and 3 oz tins to have no paper label and be reusable and refillable. We sell our chai in bulk online, and in the bulk section of many stores. We encourage those who love our chai to refill and reuse their tins.

The 1⁄4 tsp measuring spoons in each tin or pouch are made from renewable bamboo.

We package our 1 lb and 5 lb bags of chai in Omnidegradable© TEKPAK bags: they degrade faster than most traditional plastic packaging thanks to a proprietary manufacturing process where an organic additive is added into their bags & seals. The additive is a particular blend of organic compounds which -- in the presence of microbes -- creates an enzyme that breaks down the long-chain molecules of the plastic. This allows the microbes to then consume the bag, leaving behind only water, CO2 or methane, and a small amount of organic biomass (which is actually beneficial for plant growth). For more information, please refer to their FAQ:https://tekpaksolutions.com/faq/

While we don’t use labels on our tins, we do elsewhere and are continuously researching compostable labels, inks and label glue. So far, we have only been able to find the ink in a non-organic version. If you have a lead on sustainable ink, as well as compostable labels and glue, please send us a note!

Lastly, at our Blue Lotus Chai headquarters in Eugene, Oregon, you’ll find us reusing packing materials and recycling everything that we possibly can.

No, they are blending batch and packaging lot numbers that help us track our chai.

On the bottom of our tins, the
bottom crease of our pouches, or on the back side of our bulk bags is a sticker with the lot number and “Best By” date. While our chai never really “expires”—as it is composed of finely ground spices and flash dried tea powder—we do note that after about two years, some of the more subtle fragrances and flavors of the individual spices will fade away or dissipate. With this in mind, we generally think of 2 years as a good “best by” period for our chai.